About Novus Outbound

Quality Over Quantity. Every Campaign.

We are a Surrey-based B2B telemarketing agency built on the belief that one meaningful conversation is worth more than a hundred rushed calls.

Founded 2017140+ Clients4 ContinentsSurrey Based
140+

Businesses served since 2017

6,000+

Appointments booked

4

Continents we call into

60%+

Clients who run repeat campaigns

Novus Outbound team
2017Est. Surrey
Who We Are

A High-Level Telemarketing Agency, Not a Call Centre

We are experts in B2B lead generation services. We work closely with clients to understand their business and have helped over 140 companies across four continents grow their new business pipeline.

Our experienced team understands the importance of quality results, not just volume or call time. Before any calls are made, we define what success looks like, understand your objectives and identify the right prospect market.

For Novus, quality will always win out.

The Founders

2 Founders. 1 Family.

Novus was built from a shared belief that telemarketing done properly is one of the most effective tools in B2B sales.

Justin Waddilove

Co-Founder

Justin brings decades of senior commercial experience to Novus. His background in B2B sales and business development shaped the Novus approach from day one: every campaign should be built around a genuine understanding of the client, their target market and what success looks like. Justin’s ethos of quality over volume is embedded in every campaign Novus runs.

Henry Waddilove

Co-Founder

Henry co-founded Novus in 2017 with a clear vision: to build a telemarketing agency that clients would want to work with long-term. His focus on transparency, measurable results and genuine client relationships has driven the growth of Novus across four continents. Henry leads the day-to-day operation and remains closely involved in every campaign.

The Novus Ethos

What Makes Us Different

Three principles guide every campaign we run and every relationship we build.

1

Quality Over Volume

We are not a high-volume call centre. Every campaign is prepared, every prospect is considered and every appointment is qualified before it reaches your diary.

2

Integrity and Transparency

You receive regular reporting, campaign reviews and honest feedback on what is working. There is no hidden activity and no inflated reporting.

3

Long-Term Relationships

Over 60% of our clients return for repeat campaigns. We invest in understanding your business so each campaign can build on the last.

What We Can Do For You

Expert Telemarketing Campaigns Tailored to Your Business

Working with you and your team, Novus generates new business opportunities through quality, qualified telemarketing campaigns tailored to your requirements.

We offer flexible engagement without lengthy agreements or large set-up fees.

  • B2B telemarketing campaigns built around your objectives
  • Appointment setting with fully qualified prospects
  • Data cleansing and prospect list management
  • Flexible engagement with no minimum contract
  • Campaigns live within five working days
View Our Services
Novus telemarketing campaign
The Team

Who Team Novus Are

Dedicated, commercially experienced people who understand and live the Novus ethos.

Senior Callers, Not a Call Centre

Every member of Team Novus is selected for their commercial experience and ability to have meaningful conversations with senior decision-makers.

Our callers understand business, the pressures decision-makers face and what genuinely interests them. That makes the difference between a call that ends quickly and a conversation that leads to a meeting.

Commercial Experience

Callers bring experience from B2B commercial environments.

Sector Matched

Callers are assigned according to relevant sector knowledge.

Ongoing Training

Call reviews and coaching support continual improvement.

Transparent Reporting

Regular reports keep you informed throughout the campaign.

Work With Us

Let’s Talk About Growing Your Pipeline

Book a no-obligation discovery call. We will understand your business, target market and goals before recommending an approach.

  • A clear understanding of your campaign objectives
  • Honest advice on what telemarketing can deliver
  • A proposed campaign structure and timeline
  • No pressure and no lengthy sales process

Book Your Discovery Call